EMT

Pay Rate Range: Discussed during interview
Locations: We have multiple locations available: Torrance, Los Angeles, and El Monte.Employment Types: Full-time, Part-Time

About MedResponse: MedResponse offers Basic Life Support (BLS) interfacility transportation as well as special event standby services proudly serving the community of Los Angeles County.
In addition to our non-emergency response efforts, MedResponse plays an integral role in supporting special events throughout the area. We offer ambulance standby services for a wide range of events, including concerts, boxing matches, large capacity nightclubs, county fairs, and more. Our experienced team is well-equipped to handle the unique medical needs that arise during these events, ensuring the safety and well-being of attendees.

EMT Benefits:
• Competitive hourly pay (depending on your shift) and overtime opportunities!
• Overtime opportunities
• Opportunities to work special event shifts
• Medical, Dental, Vision Insurance (with company contribution)
• Paid time off (PTO), Paid Training, and CE’s.
• 401k
• New ambulances equipped with the latest technology, new equipment, and stylish uniforms (company provided)
• and much, much more!

EMT Responsibilities:
• Collaborate with your fellow EMTs and management to ensure top tier patient care.
• Be flexible as emergency services operate on a 24-hour clock – your work shift schedule may vary due to the nature of the business.
• Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations.
• Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public.
• Recognize and treat any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols as an Emergency Medical Technician.
• Provide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures as an Emergency Medical Technician.
• Maintain rig cleanliness by stocking the rigs and taking ownership of your space.
• Gather patient billing information and appropriate billing signatures.
• Prepare and submit a pre-hospital patient care report.
• Respond promptly to assignments as required by the Dispatch Center.
• Must be able to lift, push and pull 125 lbs or more.
• Other tasks as assigned.

EMT Requirements:
• CA EMT State Certification (minimum requirement)
• CA Driver’s License
• CPR Certification for the Health Care Provider
• Medical Examiner’s Certificate
• Ambulance Driver’s Certificate
• Acceptable Driving Record
• Must be able to lift, push and pull 125 lbs or more

EEO/AAP Statement:
We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedResponse is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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Dispatcher

Pay Rate Range: Discussed during interview
Location: El Monte, CA

Dispatcher Job Duties:
• Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities.
• Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public.
• Receive, prioritize, and dispatch calls in CAD system.
• Provide top tier customer service to medical facilities, the public, and our field staff
• Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers.
• Maintain professional demeanor in office and while on the phone with customers.
• Intake a large call volume and triage to determine appropriate level of care and coordinate transport.
• Display knowledge of appropriate medical terminology and conditions
• Other tasks as assigned

Dispatcher Requirements:
• EMT, EMD, or ETC Certification
• CPR Certification
• Tech-savvy with knowledge of computer aided dispatch software (CAD)
• Fast typing (30 words/minute)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Proven experience as a dispatcher in an EMS/ Clinical background is preferred

Dispatcher Benefits:
• Medical, Dental, Vision Insurance (with company contribution)
• Paid time off (PTO)
• 401k Plan

EEO/AAP Statement:
We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedResponse is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Apply Now

MedResponse places a strong emphasis on adhering to all HIPAA standards and regulations to ensure the privacy and confidentiality of patient information. Our commitment to compliance begins on the first day of employment, as new hires undergo comprehensive training. The initial week of training focuses on familiarizing employees with ambulance operations, equipment, and procedures. They ride as a third person in an ambulance, gaining hands-on experience and learning the responsibilities of an EMT. Our training program is designed to provide a thorough understanding of transporting critically ill or injured patients, as well as routine patient transports. Training coordinators closely monitor new employees throughout the process, maintaining detailed documentation to ensure compliance and competence.

At MedResponse, we uphold high standards of conduct and performance for all our employees. This commitment translates into providing the best care for our patients and future patients. We prioritize professional development and continuing education for our EMTs, recognizing that learning new techniques and staying updated on the latest practices are crucial in delivering efficient and effective emergency medical services. Through regular performance evaluations and ongoing training opportunities, we strive to be the premier provider of emergency medical services.

To support our employees’ ongoing education, we offer various avenues for continuing education. Mandatory bimonthly meetings provide opportunities for skill training, ensuring our staff remains proficient and confident in patient handling maneuvers. These sessions cover the latest skills and techniques to be utilized during patient transport. Our comprehensive programs cover a range of topics, including HIPAA, Injury and Illness Prevention, Bloodborne Pathogens, Scene Safety, EVOC Drivers Training, Infection Control, Quarterly Employee Meetings, and Skill Testing. By investing in ongoing education and skill development, we empower our team to deliver exceptional care to our patients.

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